For Insurers

Our tailormade approach

We support you from 4 Service Lines

Project Consulting

Business Solutions

Operations Support

Hyper Automation Services

Hyper Automation Services (HAS)

Lightning-fast claims processing, fully tailored to your needs

Within our Hyper Automation Services, we combine our deep business knowledge of insurance with the power of new technologies such as AI. In doing so, we solve complex challenges of the industry in a generic way: end-to-end automation offered as a service.

Our offer

Guaranteed recognition of all structured documents, including logical reordering of multi-page documents such as hospitalisation invoices
Tailor-made data extraction, enrichment and transformation for all these documents. We guarantee 100% correct data and high straight-through.
Automatic assignment to correct claims of these transformed data based on available claims data and linked pathology
Back office end-to-end automation if required
We offer this service on a turnkey basis: you send us the received documents and we return the extracted data to you according to the agreed protocol, without any human intervention on your part!

Document recognition of all relevant document types using customised AI models. Target for this is min. 80% of all incoming mails or documents.
Extraction of key parameters needed for automatic indexing of these document types in your workflow system
Annotation interface to process the non-automatically recognised or indexed documents

Kristof (Business Solutions)

Jolien (Service Manager HAS)

Project Consulting

Oxygen Project Consulting infuses your transformation projects with a breath of fresh air. Our specialized project consultants think along with you and keep turnaround times short. As experts in their field, they can be the key factor in achieving your project goals. They can wear many hats within many different project roles, they can function as your sparring partner or they can join your steering committee.

Which projects?

Which roles?

Who?

Our project consultants and managers feel great zeal for the insurance sector. Through their hands-on mentality, professional support and permanent training, they have what it takes to help guide your project to a successful conclusion.

Cases

Dirk

Business Solutions

For Oxygen Business Solutions, your challenge is always our starting point. We take the reins and offer you a total solution. Until it works. Both your customers and your colleagues will find it improves their life.
We take into consideration all dimensions: strategy, products, organization, process and systems. We engage new technologies where possible to give you an extra oomph. Your teams will also get the necessary attention from our ‘together approach’. Collaboration and consultation are our keys to success.

Stepping stones

Due diligence. We get to the bottom of your situation and spot opportunities and hurdles. We can do this quickly, thanks to our expertise and experience.
Solution design. We blueprint solutions and scenarios based on investment estimates, ROI and payback time. Obviously, we also take into account your strategic vision and long-term objectives.
Implementation. After a ‘go’, we are on the job from analysis to delivery. You can rest assured that we will only wrap up the project once our solutions have been fully implemented, you can work with them autonomously and may even be able to expand them. If you want to, we can also offer long-term support.

Who?

We work with a flexible project team consisting of impassioned experts, led by genuine industry mavens. Who have a lot of miles on the clock.

Cases

Guiding a new hospital insurer in Belgium in their go to market: market and legal analysis, blueprinting products and processes and implementing them, setup of internal organization
Substantially improving efficiency and customer satisfaction for a niche, non-life insurer through robotization, improving processes and leading OPEX tracks to increase internal efficiency

Kristof

Operations Support

What?

Optimizing your processes and transforming your approach as an insurer? This will greatly impact your colleagues: your project team as well as your forces on the work floor. They need to buy in completely to achieve success. Their input is crucial. Our insurance consultants can bridge your current and your new situation.

How?

Transformation puts high demands on your operations. They give input to the project team, they test and they do double duty. At the same time, their everyday processes continue and customers expect the same service. Use Oxygen as an extra lung and engage our people where you can count on them: driven case managers and team leaders who have earned their stripes.

Professionals who understand project dynamics take up an active role within your operations unit. Very hands-on. Oxygen insurance consultants can bring extra input, signal bottlenecks and fix problems great and small. As such, they become change agents.

Who?

We engage various profiles from junior to manager in a wide array of disciplines: production and damage claims in life insurance, non-life insurance, and healthcare, both for end customers and businesses.

Dieter

For Insurers

Our tailormade approach

Hyper Automation Services (HAS)

Lightning-fast claims processing, fully tailored to your needs

Our offer

"Each service line has its own tailored approach to get the best result for every different challenge."