For Brokers

Oxygen Broker Services

With Oxygen Broker Services, we make your business hyper efficient and more client-oriented. We put our deep business knowledge of insurance to full use through the following activities:

Together with you as an insurance broker, we look for significant efficiency gains. As a result, your customers are served faster and more accurately and your employees can focus even more on adding value for the customer.

For the “Broker Business Screening” service, Oxygen is listed as a recognized service provider for ‘advice’, which falls within the KMO-portefeuille of the Flemish Government (Agentschap Innoveren & Ondernemen – VLAIO). Recognition number: DV.A246973

The advice provided in this service can be fully charged.

Subsidy applications:
The support you receive depends on the size of your company:

Small enterprises enjoy 30% support
Medium-sized enterprises enjoy 20% support

The maximum support ceiling is 7.500 EUR per year.

If interested, application guidance will be communicated in direct with you or you may find more information on the website of the Agentschap Ondernemen.

Business Screening

A Business Screening involves a complete review of the insurance broker’s core processes.

We focus on the following 5 areas:

We distinguish two types of Business Screening according to strategy and business needs:

During the Business Screening, we obviously also take into account People & Organization, crucial for the success of the transformation and the success of your office.

Intelligent Document Processing

As an insurance broker, you receive large amounts of unstructured communications and documents from insurers and customers through various channels. Processing this flow is very time intensive. Time that your employees cannot spend on adding value for your customers.

Intelligent Document Processing provides automated indexing, registration and processing of incoming mails and documents through document recognition and data extraction.

Our end-to-end solution is capable of achieving the following for you:

Reading out emails and documents
Classify and assign email or document to the correct file or claim in your management package
Extracting additional information to "pre-fill" the management package
Creation of tasks in the workflow tool or calendar system

Within the solution, in collaboration with Insurtech Paperbox, we use technologies such as IOCR, AI and RPA in a “ready-to-use” set-up.

Process Automation

The broker’s core processes are analysed, restructured where necessary and automated where possible to reduce process turnaround time. As a result, time is freed up for more customer-focused tasks.

The starting point of this analysis is tailored to each broker’s specific business needs and strategy.

Some examples of standard tasks that can be automated:

Insurtech Integration

The world of insurance is evolving rapidly. Several Insurtechs offer partial solutions to improve a brokerage firm’s operations or interaction with the end customer and insurer. As a broker, it is not easy to keep track of all these rapidly evolving technologies, make the right choices and let alone integrate these tools efficiently into the operations.

Our Tech Partners

Oxygen follows these technologies closely and is a certified partner of several leading Insurtechs. Among others, we realize deep and sustainable integration in the functioning of your office with:

The intelligent inbox for insurance teams. Say goodbye to manual paperwork and welcome a faster and smarter way to process large volumes of emails and documents.

Paperbox harnesses the power of artificial intelligence to automate email and document processing from both physical and digital mailboxes. Relieve your team of manual work and rely on the power of AI to complete repetitive tasks twice as fast and accurately.

Save time, invest more in your talents and create more impact. Paperbox frees your team from a variety of tasks that reduce efficiency. From now on, your team can focus on tasks that create impact, while Paperbox does a lot of work in the background:

Trustworthy KYC information and processes are key in the insurance industry. On top of that, the Insurance Distribution Directive requires providers to share all insurance product information before a customer signs a contract with your organization. Thanks to its design, the Harmoney platform avoids outdated, incomplete, and missing documents in the KYC flow. Harmoney provides robust support for your sales channels, including interaction with brokers, agents and/or end clients. This boosts efficiency and effectiveness with automated KYC flows, AML checks, and reporting.

iController optimizes your accounts receivable management with a customer-oriented, efficient and highly professional application.
The application helps you monitor customer payments (at collection producer) by automatically linking incoming deposits to outstanding invoices of your customers. If customers do not pay on time, the automatic reminder process starts.

Through a complete history of each action, you get visibility on the status management of invoices at customer level and the management of installment plans.

Customers can make digital payments through integration via Mollie or manage direct debits easily through integration via Twikey.
Communicate easily to your customers via email, SMS, Whatsapp or (registered) mail. They in turn can respond to the invoice (e.g. question or disputes) through an integrated functionality.

Does your company/office use structured data in complex processes?

Penbox makes information and document capture a breeze for your customers and employees.

"With Oxygen Broker Services, we make your brokerage firm hyper efficient and more client focused."

Want more information?

We will contact you asap.